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We accept payments through PayPal & PayNow only.
Please note that we do not accept personal cheques.
We accept the following file formats:
• PDF (most recommended)
• Adobe Illustrator (AI)
• Adobe Photoshop (PSD)
• EPS
• TIFF
• JPEG/JPG
• PNG
*Note: For JPG/PNG/TIFF files, please ensure that the artwork is in high resolution of recommended 300dpi.
Monday to Friday: 9:00 am — 6:00 pm
Saturday: 9:00 am — 1:00 pm
Closed on Sundays and public holidays
We do mostly large format printing and digital printing.
We can provide colour proofs and samples for certain types of orders upon request.
Our lead time varies with each product. Do check with your graphic specialist when you are placing an order. Our average lead time for most of our products is approximately 1-2 days after payment has been made. However, we are able to print within the day itself for certain products at additional urgent charges. For bulk orders or more complicated orders, the lead time may take longer.
Botak Sign does not provide installation services. However, we have a list of reliable installation partners that we can recommend if you require an installer. Kindly request for a recommendation if you require installation services.
If you have print files in Microsoft Word, Excel, Publisher, or PowerPoint format, kindly export them into PDF format.
We are able to print on your own materials. However, please note that we would need some excess for testing, sampling, and wastage in order to ensure that we can print on the given materials. We are not responsible for any defects caused by technical errors during the printing process, and will be unable to compensate for your material cost.
Gloss lamination will give off a shiny effect, reflects light, and gives vibrant rich colours. The shine works well on print files with heavy colour coverage, photographs and big graphics. It can be hard to view under strong light sources and are also more vulnerable to scratches, fingerprints, and dirt.
Matte lamination does not reflect light and has a more muted feel to it. Black and white prints may look better with this finish, especially if the design is text-heavy. It is easy to view under all light conditions and does not attract fingerprints or dirt, but colours may appear slightly dull-looking.
However, for the clearest representation and lowest cost for your print, we would recommend without lamination instead.
We can assist to demonstrate how to insert the poster into the snap frame when you come down to collect your order. If you require us to insert all the posters into the snap frames, we can do it at additional service charges depending on the volume of your order.
Our floor graphics are anti-slip if ordered specifically with the floor lamination.
Our foam boards can last for more than a year if used indoors and handled with care.
We are unable to print in accurate Pantone colours. You may send us your specifications in CMYK colour values. Your print file needs to have CMYK colours instead of Pantone colours.
We are closed on Sunday and will not be able to assist you in your collection. For security purposes, we also cannot leave your print outside of our office as we do not wish to be liable for any cases of theft, vandalism, or mishaps that may happen to your print if left outside without supervision.
If you are unable to collect during our working hours (Monday to Friday 9am to 6:30pm, Saturday 9am to 1pm), kindly arrange with your dedicated graphics specialist for a suitable collection time or ask someone to collect on your behalf.
Our PVC banners are 3.2 meters, large format stickers and poster paper are 1.5 meters, and laser printing materials (such as art cards, label stickers, etc) are SRA3 (320mm x 450mm).
However, for large format stickers, we are able to do tiling by overlapping, and therefore the size can be much larger. Our materials’ maximum print size may vary depending on the material.
You can check our full material specifications in order to determine our maximum printing size.
This depends on the type of bubbles that are on the print. For products with lamination, having multiple tiny bubbles (approx 1mm in diameter) is considered normal as the lamination will require at least 8 hours to set completely.
For larger air bubbles or bubbles caused by dust/dirt, kindly send us a photo for us to determine the cause and resolve the issue for you.
In general, having your prints near a fire point is not advisable. Some of our materials are fire retardant, but some are still flammable. We would encourage you to check with your building’s security and safety guidelines to determine if you should place your prints near the fire point.