Tracking is only for 2-3 days delivery, you can key in your code to track your delivery status on NinjaVan tracking site:

  1. Visit https://www.ninjavan.co/en-sg/tracking
  2. Key In NVSGBOTAK0000XXXXX (XXXXX = 5 digit PBP Order Number)

For 2 to 3 working days delivery, the courier will attempt delivery at the delivery address stated within 1 to 3 working days for standard delivery. If the receiver is uncontactable, we will attempt to deliver the parcel to the buyer 3 times. If 3 attempts has been made and still fail to deliver, the courier will proceed to return the parcel to us.

In the event that customers failed to receive the orders under “Rush” and “Next Working Day” delivery, we can reschedule the delivery with an additional cost.

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